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Auto Repair Tips | Auto Repair Kansas City

 

 

When Visiting an Auto Repair Center for the First Time, Have a Look Around!

When you’re looking for a new automotive repair center, you can begin by judging a look by its cover.

As you drive in, look around. You can tell a lot about how professional the business is by the condition they keep the shop in.

As you pull in, look to see if the parking lot is neat and clean. Is there a clear area for you to park? Can you see the other cars that are waiting to be worked on? Are they parked in a logical order, or are they scattered throughout the lot?

Are the lights, the signs and any awnings kept up and in good condition? Or are they broken, ragged, and yellowing? If there’s a sign about a big sale in the window and you can tell it’s been there for awhile, it’s not really a sale, is it?

Either that or the sale is long since over and they just haven’t bothered to take the sign down. Neither are good indications that it’s a business that prides itself in dealing with its customers in a professional manner.

As you go inside the repair shop, keep looking for more indicators of how this service center does business. Can you see into the service bays? Most garages now have clear windows from the waiting area to the service areas, so you can see your vehicle while it’s being worked on and check out the condition of the shop.

It’s bound to be a little dirty, it is the nature of the job, but is it still tidy? Are tools, parts, and equipment put away and properly stored? Are there dirty rags lying all over the floor? Do the technicians have proper uniforms on, or are they wearing whatever dirty work clothes they had at home? Also check to see if the waiting area looks inviting and makes you want to sit while you wait for your car, or its diagnosis.

The appearance of a business should tell you a lot about how the company conducts business with its customers. While you don’t have to expect celebrity treatment, the repair shop should show you that they care enough about you to make sure you have a comfortable wait and that your car will be in a clean and professional environment while it’s being worked on.

You may not always want to judge a book by its cover but in the case of an automotive repair center, it’s not a bad place to start.

Next Step: Be sure to download your free “Auto Repair Tips and Guide Book” now…

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Above and Beyond Auto Repair
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Common Auto Repair Shop Scams

As stated earlier, auto repair centers in general have been given a bad name over the past few years. And unfortunately, this isn’t completely unwarranted. The disdain that comes when people talk about dishonest mechanics comes from the fact that simply, there are many dishonest mechanics and shops. Luckily, many of their tactics are becoming more well-known to the public and so, it makes it easier to watch out for them and make sure that you’re not being taken for every penny that you’re worth. Here are some of the most common ways that auto repair centers have been known to rip their customers off.

Advertising Low Prices Only to Overcharge in the End

Also as stated earlier, the ploy where auto repair shops lure you in with big advertisements for even bigger sales, only to add on all kinds of parts and services you don’t need, is one of the biggest games in the auto repair industry. Always make sure that if you’re there to get a deal that’s being advertised, that you get it and that you don’t let them talk you into all kinds of extra things your car doesn’t even need.

Charging Customers for Parts that Were Never Replaced

Sometimes an auto repair center will simply pad the bill with items that were never taken out or replaced in the car. Things like rotating the tires or other small jobs may be added on and then the customer is left to find out later that this never happened. When possible, always try to make sure you know what your car, and all of its parts, looks like. A very popular trick people now use with tire rotation specifically is to place a piece of masking tap on the inside of one of the front tires. If the rotation was actually done, that tire should be on the back once the job is complete...

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